Personal service "the key aspect of luxury hotel breaks" by Cheap Flights Booker UK

Personalised service is one of the key aspects that distinguish luxury hotels from the rest of the market, according to the manager of Le Mas Candille, a five-star property situated in the village of Mougins in southern France.

Giuseppe Cosmai said that making guests feel comfortable and wholly catered for is the most important goal that any high-end establishment should try to achieve.

He noted that it is particularly significant for hotels like Le Mas Candille with small restaurants and few rooms.

"Of course, for the big hotels - the big companies and chains - they have other things that are important to them," added Mr Cosmai. "But for a hotel like us, the guests like to feel at home."

The manager also commented on how the luxury end of the accommodation industry can continue to attract guests during times of economic difficulty, highlighting the importance of special events and packages that set properties apart from their competitors.


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