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Bmibaby Recognised For Check In Procedures
Bmibaby recognised for check-in procedures by Cheap Flights Booker UK
Bmibaby has been identified as the leading European airline in its class for check-in services.
The latest Airport Service Quality survey found that the low-cost subsidiary of bmi has improved its performance in all three check-in measures graded by the industry.
It has been ranked "best in class" for waiting times in check-in queues and the courtesy and helpfulness of its staff and has also achieved an improvement in efficiency.
Lee Gainsbury, bmibaby"s ground and cabin services director, said the results are a "great tribute" to the airline and good news for passengers.
"We pride ourselves in the way we look after our customers, not just offering value for money but a top quality service," he added.
Furthermore, the carrier"s cabin crew was listed among the best in the business for inflight sales based on the performance of two of its salespeople - East Midlands-based Jamie Steele and Birmingham-based Sandra Ellis - who competed against staff from 45 international airlines and brought home a silver award.
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